Recruit and deploy highly qualified candidates who have the right skills for the job – including secret and top-secret clearances.
Chameleon can help plan, implement and deliver initiatives to consolidate and improve Help and Service Desk management to improve staffing efficiencies, response effectiveness and reduce employee turnover, all while significantly improving customer satisfaction.
We can provide remote staffing to cost effectively perform work from our offices in cost effective locations at a reduced cost to the Government.
Since we opened for business in 2001, we’ve been successfully recruiting, placing and managing IT service personnel in secure and nonsecure environments for mission-critical work. We have the right skills to outsource elements of your IT management so you can focus on the strategic drivers of your organization.
Chameleon is focused on optimizing and enhancing any contract assignment with a professional team that is ready to meet the challenge.
Chameleon’s Managed Service Practice Includes
Chameleon follows the 5 stages of Business Process maturity. Starting from whatever phase the customer currently resides. Whether at the phase of acknowledgment of operational inefficiencies and becoming process-aware, or a later stage Chameleon engages to create and align the process model and combines optimization techniques with automation across the enterprise. This leads to the end goal of creating an agile business structure. We use solutions and technology to do the heavy lifting to ensure process optimization in any service we manage.
- Service Desk Operations & Consolidation (Tier I)
- Help Desk Optimization (Tier II)
- Network and Server Infrastructure Tier II and III
- Problem Management (Tier III)
- Disaster Recovery and Continuity for Operations (DR/COOP)