
IT Modernization White Paper
Title
Proactive Problem Prevention Transforming Service Management
Abstract
What if we could see the entire network in a complete real-time picture, to identify and correct impending problems?

Executive Summary
Service managers and system administrators have become accustomed to addressing network problems after they are reported by users. But what if we could see the entire network in a complete real-time picture, to identify and correct impending problems? Advancements in network management are fueled by new technologies, platforms, software solutions (modernization) and transformational digital processes that respond to and protects large and complex networks.
These rapid changes are moving service management to a more proactive approach that detects potential security threats in real-time before damage can occur. Strategic automation employs a variety of artificial intelligence and machine learning tools to provide service managers with deep digital insights that harness data history and predict the future. The result is a better performing, more reliable and lower cost network operation with increased cybersecurity and service event effectiveness.
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Practice Areas
Implement process improvement, optimize people, resources, and budgets, and manage programs on a long-term basis.
Approach each requirement with the concept that Cloud solutions can be designed, deployed, and managed with elasticity in mind.
Ensure safety and security on networks, in storage solutions, in application development and with personnel.
Modernize even the most obsolete infrastructure with solutions to succeed now, and optimize with a roadmap for the future.
Recruit and deploy highly qualified candidates who have the right skills for the job – including secret and top-secret clearances.
Install, manage, and support safe and effective networks at scale to build strong systems and defenses with critical infrastructure.