IT Modernization
Quality, Efficiency, and Security Start Here
Issue 3: Proactive Problem Prevention Transforming Service Management
Summary: Service managers and system administrators have become accustomed to addressing network problems after they are reported by users. But what if we could see the entire network in a complete real-time picture, to identify and correct impending problems. Advancements in network management are fueled by new technologies, platforms, software solutions (modernization) and transformational digital processes that respond to and protects large and complex networks. These rapid changes are moving service management to a more proactive approach that detects potential security threats in real-time before damage can occur. Strategic automation employs a variety of artificial intelligence and machine learning tools to provide service managers with deep digital insights that harness data history and predict the future. The result is a better performing, more reliable and lower cost network operation with increased cybersecurity and service event effectiveness.
Summary: Service managers and system administrators have become accustomed to addressing network problems after they are reported by users. But what if we could see the entire network in a complete real-time picture, to identify and correct impending problems. Advancements in network management are fueled by new technologies, platforms, software solutions (modernization) and transformational digital processes that respond to and protects large and complex networks. These rapid changes are moving service management to a more proactive approach that detects potential security threats in real-time before damage can occur. Strategic automation employs a variety of artificial intelligence and machine learning tools to provide service managers with deep digital insights that harness data history and predict the future. The result is a better performing, more reliable and lower cost network operation with increased cybersecurity and service event effectiveness.
Issue 3: Proactive Problem Prevention Transforming Service Management
Summary: In our third IT modernization white paper explore the benefits of proactive problem prevention. Service managers and system administrators have become accustomed to addressing network problems after they are reported by users. But what if we could see the entire network in a complete real-time picture, to identify and correct impending problems. Advancements in network management are fueled by new technologies, platforms, software solutions (modernization) and transformational digital processes that respond to and protects large and complex networks. These rapid changes are moving service management to a more proactive approach that detects potential security threats in real-time before damage can occur. Strategic automation employs a variety of artificial intelligence and machine learning tools to provide service managers with deep digital insights that harness data history and predict the future. The result is a better performing, more reliable and lower cost network operation with increased cybersecurity and service event effectiveness.
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Summary: In our third IT modernization white paper explore the benefits of proactive problem prevention. Service managers and system administrators have become accustomed to addressing network problems after they are reported by users. But what if we could see the entire network in a complete real-time picture, to identify and correct impending problems. Advancements in network management are fueled by new technologies, platforms, software solutions (modernization) and transformational digital processes that respond to and protects large and complex networks. These rapid changes are moving service management to a more proactive approach that detects potential security threats in real-time before damage can occur. Strategic automation employs a variety of artificial intelligence and machine learning tools to provide service managers with deep digital insights that harness data history and predict the future. The result is a better performing, more reliable and lower cost network operation with increased cybersecurity and service event effectiveness.
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Issue 2: Service and Help Desk Automation Streamlines Performance, Reallocates IT Resources
Summary: In our second IT modernization white paper explore the benefits of service and help desk automation. Automation technologies are rapidly changing the way service management is applied to the help/service desk environment. Application of technologies like Artificial Intelligence (AI), Cognitive Computing, Machine Learning (ML) and Robotic Process Automation (RPA) can significantly streamline operations while simultaneously protecting data from cyber breaches. An organization contemplating automated technologies may initially be deterred by limited resources, policy changes or costs of maintaining existing IT operations. However, when properly applied, the efficiencies of automated technology provide the opportunity for organizations to reallocate much of their existing service management IT resources to other priority areas without increasing total IT spending.
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Summary: In our second IT modernization white paper explore the benefits of service and help desk automation. Automation technologies are rapidly changing the way service management is applied to the help/service desk environment. Application of technologies like Artificial Intelligence (AI), Cognitive Computing, Machine Learning (ML) and Robotic Process Automation (RPA) can significantly streamline operations while simultaneously protecting data from cyber breaches. An organization contemplating automated technologies may initially be deterred by limited resources, policy changes or costs of maintaining existing IT operations. However, when properly applied, the efficiencies of automated technology provide the opportunity for organizations to reallocate much of their existing service management IT resources to other priority areas without increasing total IT spending.
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Issue 1: Mainframe vs Cloud Don’t Judge a Platform by Its Name
Summary: In our first IT modernization white paper explore the benefits and limitations of mainframe and cloud architecture. IT Modernization is a prevalent topic in today’s government and commercial IT organizations, yet most agencies today are challenged when it comes to clearly understanding the complexity and cost of IT modernization. Whether an organization is planning a migration to a cloud or moving off the mainframe, a careful system assessment, detailed planning (task, time, budget) and a knowledgeable Cost-Benefit Analysis (CBA) is required.
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Summary: In our first IT modernization white paper explore the benefits and limitations of mainframe and cloud architecture. IT Modernization is a prevalent topic in today’s government and commercial IT organizations, yet most agencies today are challenged when it comes to clearly understanding the complexity and cost of IT modernization. Whether an organization is planning a migration to a cloud or moving off the mainframe, a careful system assessment, detailed planning (task, time, budget) and a knowledgeable Cost-Benefit Analysis (CBA) is required.
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