MANAGED SERVICES
Recruit and deploy highly qualified candidates who have the right skills for the job – including secret and top-secret clearances.
Chameleon can help plan, implement and deliver initiatives to consolidate and improve Help and Service Desk management to improve staffing efficiencies, response effectiveness and reduce employee turnover, all while significantly improving customer satisfaction.
We can provide remote staffing to cost effectively perform work from our offices in cost effective locations at a reduced cost to the Government.
Since we opened for business in 2001, we’ve been successfully recruiting, placing and managing IT service personnel in secure and nonsecure environments for mission-critical work. We have the right skills to outsource elements of your IT management so you can focus on the strategic drivers of your organization.
Chameleon is focused on optimizing and enhancing any contract assignment with a professional team that is ready to meet the challenge.
Chameleon’s Managed Service Practice Includes
Chameleon follows the 5 stages of Business Process maturity. Starting from whatever phase the customer currently resides. Whether at the phase of acknowledgment of operational inefficiencies and becoming process-aware, or a later stage Chameleon engages to create and align the process model and combines optimization techniques with automation across the enterprise. This leads to the end goal of creating an agile business structure. We use solutions and technology to do the heavy lifting to ensure process optimization in any service we manage.
- Service Desk Operations & Consolidation (Tier I)
- Help Desk Optimization (Tier II)
- Network and Server Infrastructure Tier II and III
- Problem Management (Tier III)
- Disaster Recovery and Continuity for Operations (DR/COOP)
Practice Areas
Advisory
Implement process improvement, optimize people, resources, and budgets, and manage programs on a long-term basis.
Cloud Services
Approach each requirement with the concept that Cloud solutions can be designed, deployed, and managed with elasticity in mind.
Cybersecurity
Ensure safety and security on networks, in storage solutions, in application development and with personnel.
Service Desk
Handle helpdesk and other IT support services allowing customers to focus on their core mission.
Insurance Services
Optimize core system implementations for insurance carriers focusing on the most complex and manual areas.
IT Modernization
Modernize even the most obsolete infrastructure with solutions to succeed now, and optimize with a roadmap for the future.
Managed Services
Recruit and deploy highly qualified candidates who have the right skills for the job – including secret and top-secret clearances.
Network Engineering
Install, manage, and support safe and effective networks at scale to build strong systems and defenses with critical infrastructure.