Chameleon Kudos | Michael Copenhaver
Chameleon Kudos is designed to give you a peek into our premier performers here at Chameleon Integrated Services. Employees who are featured exemplify our mission: to be the most agile information technology firm, helping our clients prepare, protect, and prosper. They demonstrate a positive attitude, excellent customer service, and exceptional knowledge surrounding IT modernization, cloud, and cyber security.
Today’s Chameleon Kudos goes out to Michael Copenhaver. Michael is our Service Desk Deputy Program Manager at Montgomery, AL. He has been with Chameleon for two and a half years. Michael was originally hired as a Quality Assurance Manager, but he wanted to influence more than just quality on the program.
As a prime example of how we help our employees prosper in their careers, Chameleon shifted Michael over to Service Desk Deputy Program Manager. This has enabled Michael to truly shine and have more of an impact on training and technical solutions.
During his time with us, Michael has aided in the consolidation of eight different service desks across the country into two functional areas. This consolidation not only made more employees available to better staff the service desks’ core hours, but it also paved the way to how the agency now runs the support environment. Michael attributes these successes to the support of all his service desk teammates.
We asked Michael a few questions about his experience that led him to a career with Chameleon, as well as what his experience has been so far with us. Here is what he had to say:
What made you decide to accept your position with Chameleon Integrated Services?
“I was originally hired as a Quality Assurance Manager. I quickly realized that I wanted to influence more than just quality on the program. As the Service Desk Deputy Program Manager, I now have more of an impact on training and technical solutions. I am also able to limit scope creep as well.”
What is the best part about working for Chameleon Integrated Services?
“The best part is undoubtedly the camaraderie and support throughout the company. Chameleon has an expert on seemingly everything across all its contracts and corporate staff. Everyone is so welcoming and supportive when you ask for help.”
What made you decide to pursue this career?
“I never intended to pursue a career in IT. My plans were for business administration, and IT was only a hobby. However, I kept taking the best opportunities in front of me, eventually allowing me to combine my two interests.”
What do you like best about working in this industry?
“The IT industry is constantly changing, ensuring growth for anyone that can keep up with the pace.”
What advice would you give to candidates looking to pursue a career in this industry?
“Don’t wait for your ‘dream job.’ Take every opportunity to grow in your career. You will acquire a unique combination of experience and skills that can pave the road to something much better that you may have never considered.”
On behalf of the entire Chameleon team, we congratulate Michael on all his accomplishments. We look forward to his continued success and innovation within our company!
Chameleon Integrated Services is one of The Silicon Review’s 50 Best Workplaces of 2017. Prepare. Protect. Prosper. These three simple words drive everything we do to deliver agile IT solutions, helping you achieve your mission. We apply a deep understanding and broad technical expertise achieve your most critical IT objectives. Click here to browse our current openings.