Chameleon Integrated Services

Program Management

As an ISO 9001: 2008 certified organization, we follow strict documented processes and procedures to provide services in a consistent, reliable manner contract to contract. CIS operates under a proprietary Program Management Office (PMO) methodology – a documented, structured, and proven approach to managing Government programs on-time, on-budget, and within service levels expected of Federal agency customers. Accountability is the theme of CIS Program Management, driven by CIS Senior Management and communicated to all CIS Program and Government stakeholders of what expectations are and what actions will be taken if expectations are not met. CIS Program Management is a highly structured approach to managing your Program for better efficiencies and control, that:

• Assigns key CIS stakeholders responsible for managing the Program
• Establishes Standard Operating Procedures for all assigned personnel
• Considers security guidelines of each agency
• Leverages existing Government investments in systems
• Captures metrics on Program performance to establish baselines
• Trends metrics to determine areas for improvement
• Proposes solutions for operational efficiencies and/or cost savings
• Empowers the Government COTR and COR with near real-time situational awareness
• Provides the Government CO and Program Office with high degree of confidence

Software Development

Federal agencies rely on CIS to scope, propose, and implement software enhancements to existing Government Information Technology (IT) systems. These same agencies also rely on CIS for new software development if that functionality cannot be implemented through leveraging existing Federal IT system investments. With both software enhancements and new software development, the CIS team performs the appropriate requirements definition to ensure a sound project scope is in place and approved.
We subscribe to the Software Development Life Cycle (SLDC) process and adhere to a phased development approach of requirements definition, design, development, testing, documentation, implementation, and training. CIS software development services include new development, legacy application support, as well as modifications to “homegrown” and commercial off the shelf (COTS) systems.

Software Integration

CIS excels at analyzing and migrating data between relational database management systems. Our Federal Government customers rely on CIS for migrating data between a variety of relational database management systems – Oracle, SQL Server, DB2, Informix, Access, etc. Many of these same agencies rely on CIS for legacy migration and cleansing support where data is migrated from legacy systems to a target system whereby the legacy systems can be retired. CIS software integration support includes integration of upstream/downstream applications/systems and migration of legacy systems to Oracle based technologies/systems.

Infrastructure Support

As an Oracle Gold certified Partner, CIS supports SUN software/hardware solutions including Solaris and SPARC. We also support Microsoft-based solutions including Active Directory, Exchange, Outlook, and Windows PC and Servers. CIS supports ticket management systems including Remedy, Magic, and Heat and is skilled at operating and managing Tiered Service/Help Desks. CIS Infrastructure Support Services includes Desktop Management Services (Tiered Help Desk), Network Support, Network Security, Messaging and Directory Services Support, Server Administration and Support, Administrative and Telecommunications support, Communications Engineering, Computer Operations and Facilities Engineering. From support for the PC up to designing network architectures, CIS can help.