Solutions

Chameleon Integrated Services is much more than a staffing firm. Through years of experience and dedication to utilizing structure methods we've created highly refined service offerings that work directly in conjunction with our ISO certification to find all the right people  and solutions for your organization.

Program Management - Managing an on-going operation in infrastructure support, network administration, help desk, and software maintenance/support.

Project Management - Managing a development project with a distinct start and completion date and deliverable.

Chameleon Integrated Services (CIS) engages each customer using a proprietary technology, Chameleon Program Management (CPM). CPM ensures superior program management and support for our customers. A component of CPM is our proven transition methodology which results in seamless vendor transition and sustained support coverage. These management strategies have consistently exceeded generally accepted industry practices. Our Program Management Methodology, CPM, coupled with our extensive infrastructure and customer support experience, makes us a logical choice for Government and Commercial customers.

Core Competency - The CIS main methodology focus is on providing clients with more management structure, documentation and information then they many realize or currently understand they need to fully gain all efficiencies by providing:  

We utilize a Structured Approach, Project Control, Contract Adherence and Performance Improvement to provide a Quality Control Process, Metrics Tracking Performance, Corrective Action and a Partnering Approach.

Help Desk/Support Center Competency - The CIS Support Process relies on a time tested, documented and scalable method to manage your day to day client services.

Organizing Tier I, II, III and Inventory into customer support focused cohesive group directed by a Que Manager and monitored with by any of the industry standard ticket software. 

Specialized Incumbent Process - CIS is able to transition existing program support staff from previous vendors into a better structured group.  Maintain low undesired turnover while filtering and replacing under performers.

We seek input through a documented joint interview process between CIS and client management to assure the best qualified staff are maintained while upgrading with new recruits.  CIS links in our powerful recruiting organization to back fill positions in a timely and contiguous manner.  We keep thorough on line employment records adhering governmental, tax, immigration and employment rules.  All this while building a team attitude between Chameleon, client and contracting staff.

Chameleon Program Management is a documented, structured, and proven approach to managing Government programs on-time, on-budget, and within service levels expected of Federal agency customers.

Accountability is the theme of our proprietary technology, CIS Program Management (CPM). Driven by CIS Senior Management, it communicates expectations and the consequences of not meeting those expectations to all CIS Program and Government stakeholders.

CPM is a highly structured approach to managing your Program for better efficiency and control. Contact Chameleon Today

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